AgentNet

AgentNet is your one-stop-shop for all the tools and programs that Vacation.com provides to its members. Through AgentNet, you access Engagement, EZcruise, Vacation Vignettes, SIREV, AgentNet VAX, Hotel Elite and more.

User Documents

• QuickTip: AgentNet Administration for Owners and Managers
  A must-read for any agency owner and manager! This Quick Tip walks you through the set up and management of your agency's AgentNet accounts, as well as how to access the preferred supplier sales reports available through ChequePoint in AgentNet. (PDF)
   
• Vacation.com System Requirements
  Vacation.com offers a variety of online tools through our agency portal, AgentNet. To help you make the most of your experience, here are some guidelines for minimum system requirements. (PDF)
   
• Quick Tip: CanadaNet
  CanadaNet is the members only site for our Canadian Members. Accessed through AgentNet, you can find specific specials, information and products that are unique to the Canadian marketplace. This document gives you a high level overview of what is available there. (PDF)
   

Common Technology Challenges

• When I click on a link in AgentNet, nothing happens. (PDF)
  NOTE: This document opens in the same window, you will need to use your browser's back button to return to the AAC.
   
• In AgentNet, my screen is distorted or buttons are missing. (PDF)
   
• When I click a link in AgentNet, the page loads blank.(PDF)
   
• How can I track my favorite websites? (PDF)
   
• I have all these toolbars taking up my screen, how can I get rid of them? (PDF)
   
• When I click a link for Hertz, CCRA or any others, I get an error message. (PDF)
   
• When I try logging into AgentNet.com, it won’t let me. I get the login screen over and over again (and I am using the correct login information). (PDF)
   
• Whenever I call any technical support desk they ask me what Operating System and Browser I am using. I have no idea, how can I check? (PDF)

On Demand

• AgentNet Overview
  The AgentNet Overview will help you learn the ins and outs of AgentNet, Vacation.com’s agent Web portal, and central access to all your membership tools. This On Demand Learning focuses on navigating AgentNet.
   
• Common Technology Challenges
  View this informative session to learn about the most common technology challenges that our members face, and how to fix them. (60 minutes)