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Consumer Direct

User Documents

  • Email Marketing Best Practices
    Want to know how to grow, update and manage your email marketing database? This detailed document is packed full of tips to help you do just that. (PDF)
     
  • Customer Referrals and Post-Sale Marketing
    Develop a Customer Referral Program and generate better sales leads with this new how-to guide Vacation.com has developed especially for our members. (PDF)
     
  • Engagement Select Website
    Register or learn about Engagement Select, the new, no-cost, premium level of our consumer marketing benefit. Engagement Select integrates Vcom's mail and email marketing with agency data in Trams ClientBase so records of clients receiving mailings are automatically "tagged," agencies no longer have to send updated client lists and clients will receive more relevant mailings.
     
  • What is Engagement and How do I get Going?
    Need a quick overview before you dive in and enroll? Review this document to give you an overview of this great member opportunity. (PDF)
     
  • Engagement Enrollment Website
    Ready to enroll? Click the link above to submit your online enrollment kit.
     
  • You're Engaged, now what? Next steps for Independent Contractors
    As an Engaged Independent Contractor there are a couple of nuances to accessing your Engagement Ordering site. Review this QuickTip to learn more. (PDF)

On Demand

  • Engagement On Demand
    Whether you want to know about placing an Engagement order, enrolling in QuickEmail or updating your client list, the 5-10 minute modules in this on demand learning walk you through all aspects of the Engagement program.
     
  • Introduction to Engagement Select
    On May 18, Jim Nathan, Director of Marketing for Vacation.com hosted this very informative session to familiarize Vacation.com members with this exciting program that integrates ClientBase with the already robust Engagement program. (60 minutes)
     
  • Core Programs Overview
    This overview contains detailed instructions on Vacation.com’s core programs that provide you with the highest return on your time and energy. Everything from AgentNet navigation and Engagement to Exclusive Products and Conference is covered. To learn more about your consumer direct marketing options, view the "Marketing" module.
     
  • MailPound
    Learn how to utilize the great marketing tools available to you on the Vacation.com eMarketing portal. MailPound's Debbie Maier shows just how easy it is to create custom eBrochures for your clients. View this online demonstration on eBrochures and personalized eFlyers—two great resources featured on Vacation.com's eMarketing portal that you can use to keep in contact with your clients. (60 minutes)